Frequently Asked Questions
Please find any useful information here as well as the Salon Policies page before inquiring. Thank you!
1
Do you accept credit cards?
Yes, I accept both card and cash (*issues with some overseas debit cards*). If you paid a deposit, a physical card/cash will be required on the appointment day for the remaining amount due.
2
Can I book for two people? (or more?)
No, sorry; I ask that each client come individually at their own scheduled time without guests. Group bookings are unfortunately also unavailable. Thank you for your understanding.
3
Why was my appointment request declined?
Your appointment request will be automatically declined if: 1) your deposit payment was not received, or 2) you have selected an invalid service (ie: a pre-removal add-on only without the actual service selected, two extension services together, etc). Please be careful.
4
What kind of extensions do you offer?
I offer acrylic extensions (sculpted only) and gel extensions (with tips, or sculpted). I do not offer Dip Powder, PolyGel, or extension fills.
5
Can I change my appointment time?
You can reschedule online until 24 hours before your scheduled appointment time (via your confirmation email). Please note that different times may not be available on the same/next day if changes are made last minute.
6
Do I have to have a design decided before my appointment?
It is preferred, but I am also happy to freestyle. If you are very particular, please come with a design map prepared. A prolonged design consultation will equal less time remaining for the nail art process. Thank you!
7
Are there designs you don't offer?
Since I specialize in flat hand drawn art, I do not offer a wide range of charms/3D designs/stickers. Some designs also may not be possible time-wise. Please send me a picture beforehand if you'd like to confirm the design in advance. Thank you for your understanding.
8
Can I add extensions/tips on the appointment day if I scheduled for a gel manicure?
Only if there is time available, we can add extensions. If you are coming to the appointment with natural nails, a gel mani is not the same as gel extensions. A gel mani will not extend your natural nail length. Please be careful to book the correct services. Thank you!